Don’t ignore their questions
If you receive a message in your messenger on facebook or in your direct messages either twitter or Instagram do not ignore them. They may have questions about your business and respond quickly because this looks good on your Facebook page. Responding to 90% of your messages will get you a very good response rate on your Facebook page. If you cannot get to 90% response rate don’t worry it something to shoot for. Make sure to download and share your messenger code.